ESB SISTEMAS develops and sales antennas on a global market. Working globally with the automotive and telecom industry brings the responsibility of working towards social and economic development and sustainability, as well as conducting business responsibly.
We work actively in our basic values: cooperation, long-term approach and reduction of environmental impact.
- Cooperation. Working on product development gives us the opportunity to collaborate with any kind of company. We work effusively to maintain respectful and positive relations with all of our partners as well as suppliers, clients and everyone else whom we work with.
- Long-Term approach. Developing products implies committing to long-term approaches with our partners and major investors. Having a long-term mind-set with regard to sustainability and management secures customer and owner value over time.
- Environmental friendly. ESB Sistemas works on daily basis to reduce visual impact of the telecommunication sector in our world. Therefore, product development moves towards the integration of the antenna with the environment.
- Quality Policy. Quality is the best argument when it comes to competing on the market and represents a guarantee for the continuity and the future of any company.
ESB SISTEMAS, as a telecommunications retail and equipment solution company, has established a Quality Policy based on meeting clients’ specified requirements, providing the necessary and sufficient quality to ensure the client is entirely satisfied and secure its competitiveness.
This Quality Policy serves as a guide and provides direction to the Management of ESB SISTEMAS, who take responsibility for and commit to implanting and developing a Quality Management System based on Regulation UNE ISO 9001, and includes the following lines of action:
- Achieving full client satisfaction.
- Adapting and continually improving our processes, products and services.
- Improving relations with our clients and suppliers.
- Meeting the legal requirements and regulations associated with our activities.
- Staff training and motivation to obtain their participation and support in developing and improving the Quality System.
- Quality and improving it is the responsibility of all the members of ESB SISTEMAS, starting with the Management.
- Financial efficiency of the company.
By applying the Quality Policy to all areas of ESB SISTEMAS, we will achieve an improvement in the quality of our products/services.
To ensure the implantation is efficient and all set goals are reached, the coordination of all the departments with in the company and participation of their respective human and technical resources is required.